Category: Management
-
A Tale of Two Firings
This is a tale of two firings. Names and several other details are changed to protect privacy. Besides, I’ve seen enough versions of Harold’s story that even if you’d been watching over my shoulder my entire career, you’d still not be certain who it’s about.1 The point isn’t the specifics of the two firings, or…
-
Make it Sound Good: Expectations and Agency
Some years ago, I was asked to step into a leadership role of a skilled technical team in an organization undergoing high-level changes in vision and approach. The changes would require the team to do their jobs much differently than they had in the past, with different and higher standards. That’s how I ended up…
-
Flyover Software
I live in Iowa,1 a mostly-rectangular state in approximately the middle of the United States.2 I grew up in Wisconsin, a lumpy state in the north central United States.3 Both states are about as far from the coasts of the United States as you can get and still be in the lower 48 states. Both…
-
Prioritizing Means You Must Say No
There is a simple activity called “prioritization” that is often misunderstood and done wrongly, in a way that causes confusion and frustration. Not just for you and your team, but for everyone that depends on you. The way I’ve most often seen prioritization done in real companies is to write down all of the things…
-
The Unreliable Narrator as Manager
In literature, the unreliable narrator can be a delightful way to introduce suspense or tension. An unreliable narrator tells lies or misunderstands the world, and therefore can’t be trusted. They seem believable at first, but the reader soon realizes they’re not credible. You need to doubt what they say, and figure out what is really…
-
Teamwork Stone Soup
Stone Soup is an old folktale. I remember hearing the story well before I was in school. And I remember my brother and I begging our mom to let us try making stone soup!1 For those not familiar with the story, here’s my short retelling. Then I’ll get to my point. Stone Soup, A Retelling…
-
Flushing Away Time – A Toilet Story!
Once upon a time, my family decided our powder room1 needed some improvements. When we bought the house, we’d noticed the hardwood floor was discolored around the base of the toilet, like there had been condensation or maybe a few overflows. The toilet itself was prone to clogging. So, we hired a contractor friend2 to…
-
Facilitation and Participation
I don’t have answers in this post. Or probably many words. I do have an observation. It’s difficult to be a facilitator while also being a participant. It’s even more difficult if you have strong opinions or key information about the topic. A few weeks ago, I stumbled across the term “neutral convener”1. That’s a…
-
Holding Handoffs
Ashley’s legs churned. Her feet flew across the asphalt. Ahead of her, Becky started into a slow jog, gradually picking up her pace, arm extended backwards. “Becky was so tan last fall,” Ashley mused, noticing how pale Becky’s arm was against the track, while another part of her brain noted what a strange thought that…
-
Putting on the Hat
If you’ve been in the business world for any length of time, you’ve probably heard someone talking about “putting on my __ hat”. It’s helpful phrasing to signal that you’re taking a certain perspective on a discussion. Someone might say, “putting on my manager hat, we need to get this done in two weeks, but…